Change Management Specialist

Remote
Full Time
Mid Level
Position Summary
Prometheus Federal Services (PFS) is a trusted partner of federal health agencies. We are seeking a Change Management Specialist to deliver hands-on change and transition management as the VA transitions to a modern EHR. This role applies a multidisciplinary approach to managing change and transition within healthcare organizations, programs, and projects, producing the actionable artifacts that turn change strategy into site-level adoption. Work includes change management assessments, communication and coaching plans, resistance management, training plans, and readiness evaluation as VHA scales the Oracle Health Federal Electronic Health Record.

Essential Functions
Reasonable Accommodations Statement
To succeed in this job, an individual must be able to satisfactorily perform each essential duty. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Essential Duties & Responsibilities
  • Develop plans associated with transition management, implementation of major initiatives, and organizational transformation and culture change
  • Complete change management assessments and develop change management strategy for assigned initiatives
  • Identify and manage anticipated resistance among clinical and operational staff
  • Create actionable deliverables including communication plans, roadmaps, coaching plans, training plans, and resistance management plans
  • Support and engage senior leaders as change sponsors and equip them to carry change messaging
  • Support organizational design and the definition of roles and responsibilities affected by EHR workflow change
  • Integrate change management activities into the project plan and evaluate and ensure user readiness
  • Manage stakeholders, track and report issues, and escalate adoption risk
  • Define and measure success metrics and monitor change progress across sites
  • Provide change-readiness assessments, communication planning, stakeholder engagement, and transition support so users understand workflow changes and system updates
Minimum Qualifications
  • Bachelor's degree (BA/BS) required
  • Minimum of six (6) years of relevant professional experience
  • Demonstrated experience managing change and transition within healthcare organizations, programs, or projects
  • Experience producing communication plans, roadmaps, coaching plans, training plans, and resistance management plans
  • Experience completing change management assessments and defining change strategy
  • Demonstrated ability to identify and manage resistance and to evaluate user readiness
  • Strong written and oral communication, presentation, and facilitation skills
  • Knowledge of SharePoint Online, Office 365, Power Apps, Power Automate, and Power BI at an expert level
  • Authorized to work in the U.S. indefinitely without sponsorship.
  • Ability to obtain and maintain a VA Low/NACI background investigation.
Preferred Qualification
  • Prosci certification preferred
  • Experience applying Prosci and change management in a union environment preferred
  • Experience supporting electronic health record deployment or Oracle Health (Cerner) adoption
  • Experience supporting VHA or a comparable federal health organization

Compensation & Benefits

PFS offers a benefits package that may include health, dental, and vision coverage; flexible spending accounts; disability and life insurance; a retirement plan; paid time off; and other programs to support employees and their families. Learn more about PFS Benefits.

The posted salary range is the company’s good-faith estimate for this role. PFS benefits and compensation are determined by various factors, including, but not limited to, location; the individual's particular combination of education, knowledge, skills, competencies, and experience; as well as contract and organizational requirements.

Salary Range: $115,000 - $130,000

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other status protected by law.

Accommodations

PFS is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application or interview process, please contact us at recruiting@pfs.us. Reasonable accommodations are available to ensure applicants with disabilities have equal access to the hiring process, in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Workplace Health, Safety, and Compliance

This position may be subject to client‑specific or government‑mandated vaccination, health, or safety requirements, which may change over time.

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